In QuickBooks, go to the File menu, and then close Company/Log off.įigure 7: Stop Hosting Multi-User Access Step 5: Move the file to your Windows Desktop. If the above solution fails, perform the following: Step 3: Close QuickBooks and try opening the company file Proceed with the next step when the file opens. But if the program opens, try opening a sample company file. If it does not open, resolve the QuickBooks® not opening issue. For this, press the Control key and double-click on the QuickBooks icon to open the program. Verify if the problem is with the file or the program. Step 2: Check if the issue is with company file or QuickBooks program However, you cannot open other file types like backup data files (QBB) and portable files (QBM) by using the. For opening a company file (QBW), you need to ensure that the filename ends with ‘.qbw’ extension. QuickBooks® Desktop uses different file types to store data. Step 1: Check the type of file you’re opening Proceed with the steps below if the problem persists. NOTE: Before troubleshooting these steps, make sure you are using the latest updated version of QuickBooks (QB). Perform the following steps in the given order to diagnose and fix the issue:
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